The Challenge: A Fraudulent Injury Claim with No Clear Defense
The Rabsky Group received a workers' compensation claim from a subcontractor worker alleging a serious injury on one of their projects. The claim included medical bills and lost-time documentation. However, the Rabsky Group had serious doubts about the claim's validity — they believed the worker had never actually been on site on the date the injury allegedly occurred.
Unfortunately, the project had used traditional sign-in sheets and paper records. They had no way to prove that the worker wasn't on site.
The Solution: BiltOn's Verified Access Records
The Rabsky Group had recently deployed BiltOn on several projects. While this particular project had already closed, the experience motivated them to implement the system company-wide.
On future projects, BiltOn's biometric access records would provide irrefutable proof of who was or wasn't on site on any given date — making fraudulent claims nearly impossible to sustain.
The Results: Claim Dismissed with Clear Evidence
The Rabsky Group hired a private investigator who cross-referenced the worker's claim with public records, medical appointment timing, and other evidence. Combined with statements from project staff about the worker's absence, the claim was ultimately dismissed.
However, the case illuminated the cost of defending against baseless claims:
- Investigation costs: $8,000
- Legal fees: $12,000
- Deductible and indirect costs: $15,000+
- Total cost to defend a false claim: $35,000+
With BiltOn's verified access records, the claim could have been dismissed in minutes.
Key Learnings: Verified Records as a Claims Defense Weapon
For the Rabsky Group, this experience drove home the value of verified, auditable workforce records:
1. Speed: With verified records, a baseless claim can be dismissed immediately instead of requiring months of investigation.
2. Cost Savings: Every fraudulent claim defended costs tens of thousands in legal and investigation fees.
3. Peace of Mind: Knowing that every person on site is verified and logged eliminates the uncertainty that plagues companies with manual records.
“A fraudulent claim can cost us $50,000 to defend, even when we're clearly in the right. With BiltOn, we can prove the worker was never on site in under a minute. That's a game-changer.
The Rabsky Group Management
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