How SD Builders Reduced Fraudulent Claims to Zero and Enhanced Site Security with BiltOn

SD Builders, a leading New York-based general contractor, managed multiple high-profile residential and commercial projects across the city. Like most GCs, they faced an ongoing challenge: badge-sharing at site gates, manual headcount logs, and the constant threat of fraudulent injury claims filed by workers who were never on site.

With paper sign-in sheets and traditional badging systems, SD Builders had no way to definitively prove who was or wasn't present during an alleged incident. A fraudulent claim could cost $50,000 or more to defend, even when baseless.

SD Builders deployed BiltOn's 3D facial recognition turnstiles at all site gates. Instead of badge swiping, workers verified their identity biometrically before entry. Every entry and exit was logged with a timestamp, verified identity, and trade classification.

The system also tied worker identity to safety routines — pre-shift plans, orientation confirmations, and credential status — creating a comprehensive record of who was on site, what they were trained for, and when they were present.

Within the first year of deployment:

• Fraudulent injury claims dropped to zero — SD Builders had an ironclad audit trail of every person on site
• Site access time improved by 20% — no more badge passing or manual verification
• Onboarding time was cut by 40% — orientation completion was automated and verified before workers could access the job
• Insurance carriers recognized the reduced risk and provided more favorable premium terms

One particular case illustrated the value: a worker filed a claim for an alleged injury on a date when the company's biometric records showed he never badged in. The claim was dismissed immediately, saving tens of thousands in defense costs and litigation.

For SD Builders, the shift from badge-based to biometric-based access control transformed three critical areas:

1. Claims Defense: A verified record of every person who stepped foot on a jobsite is the most powerful defense against fraudulent claims.

2. Operational Efficiency: Automating access control and eliminating badge sharing freed up site staff to focus on safety and production instead of gate management.

3. Insurance Impact: Carriers increasingly reward contractors who can present verified, auditable site access data. SD Builders' proactive approach was recognized with more favorable renewal terms.

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Before BiltOn, fraudulent claims were a constant drain on our safety budget. Now, we have proof. When someone files a baseless claim, we can show in under two minutes that they were never on the job.

SD Builders Operations Team